Major Objective

Assist client services staff with daily duties. Participate in keeping the shelter environment clean, safe and as comfortable as possible for the animals in our care. 

Duties

• Greet clients and assist host
• Assist clients with filling out necessary pre-adoption paperwork
• Assist staff with keeping visitation rooms, intake room and lobby clean and free of clutter
• Assist staff with moving adoption animals to and from visitation rooms
• Assist staff with other administrative duties as needed
• Maintain sanitary kennel environment by practicing and promoting good disease control

Training

• Attend Volunteer Orientation
• Complete volunteer profile and sign waiver
• Interview with Client Services representative
• Attend LHS 101 training class
• Attend WAGS training class
• Attend continual on the job training provided by staff and experienced volunteers

Advancement Opportunities

Ability to move to Client Services Volunteer Level 2 when proficient at this level 

Commitment

Client Services Volunteers must commit to at least one two hour shift per week for a minimum of six months. Must be 18 years of age or older.

Volunteer Profile

Dedicated individual with strong desire to make good matches between clients and animals. Must use professional and safe animal handling skills. No allergies to animals or chemicals. Must be emotionally equipped to handle overcrowded conditions and long-term residents. Volunteer must be open to on the job training. An individual with the ability to multi task, and some knowledge of animal behavior preferred.

Volunteer Benefits

• Animal handling training
• Gain knowledge and exposure to different types and breeds of animals
• Knowledge of shelter procedures and operations
• Learn information that will improve your relationship with your own companion animals 

Supervision

Direct supervision by Client Service Supervisors and in-direct supervision by Client Services Staff